Quality Management

Quality Management

The integrity of our people is the cornerstone of our business. Our products stand on their own. We will not tolerate any business dealings that involve bribes, extortion, or other unethical conduct designed to obtain unfair advantage.

  • All customer proprietary information will be treated with the same care as our own proprietary information.
  • All materials and supplies are sourced from proper and professional sources, and suppliers are not from “conflict” regions.
  • We respect the privacy, intellectual property, and proprietary information of our employees, suppliers, and customers.
  • We encourage all employees, customers, and suppliers to report improper conduct of any employee or company representatives. Investigations will be conducted in a prompt, thorough, and impartial manner. Confidentiality will be provided. Retaliation is prohibited and we will protect from reprisal any person who makes such a report.
  • We compete fairly and will not engage in behavior that fixes prices or restricts our competitors in the marketplace.

 

We respect the basic human rights of all of our employees, and treat them with dignity and respect, abiding by the laws governing our locations. This includes:

  • The freedom to work for Riverhawk Company voluntarily and without force.
  • Employing people in compliance with local laws.
  • Competitively compensating workers according to job requirements and expertise.
  • Establishing a working environment free of any inhumane or harassing behavior.
  • Communicating and enforcing appropriate disciplinary procedures.
  • Freedom from discrimination in hiring practices and in the work environment.
  • Open and direct communications between employees and company leaders.
  • Protection from reprisal for reporting violations of policy.

 
We believe that a safe and healthy work environment is essential.  Ongoing training is critical to maintaining the health and safety of our employees. Riverhawk Company provides the following:

  • Occupational Safety, Health, and Industrial Hygiene
    • Proper design and maintenance of equipment and tools, including the control of workplace hazards
    • Proper and well-maintained personal protective equipment
    • Proper design and implementation of engineering and administrative controls
    • Tracking of workplace injuries
    • Preventative and corrective action programs focused on prevention and reduction of workplace injuries
    • Machine safeguards
    • Maintaining clean and safe working and eating facilities
  • Emergency Preparedness
    • Training on how to handle emergencies
    • Adequate, practiced exit and recovery plans

 

Our Riverhawk Company Quality Management system is certified to ISO-9001:2008 by BSI.

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